Return Policy

At SeoulK, we want you to love your purchase, but if you are not fully satisfied, we offer free returns within 14 days from the date your order is delivered. To be eligible for a return, items must be unused, undamaged, and in their original packaging. For hygiene and safety reasons, we cannot accept returns on products that have been opened, used, or damaged after delivery. Customers are responsible for any return shipping and  refund processing fees charged by payment providers or banks. Once your returned item is received and inspected, we will process your refund to the original payment method. Please note that refunds may take several business days to appear in your account, depending on your payment provider. To start a return, contact our customer care team at support@seoulk.shop with your order number and reason for return.